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Include your iOS version, MindPrint version, and the steps that caused the problem. Never send journal text, exports, screenshots of private writing, passwords, purchase receipts, or App Attest values.
Email MindPrint supportCommon questions
Where is my journal stored?
Journal entries and language analysis stay on your device by default. Private iCloud sync is off until you explicitly enable it in Settings.
How do I restore Premium?
Open MindPrint, go to Settings, open MindPrint Premium, and choose Restore Purchases. Your Apple ID and App Store region determine the subscription shown by Apple.
How do I export or delete my data?
Open Settings. Export All Data creates a portable file for you to save. Delete All Local Data permanently removes the local journal and related local records after confirmation. Cloud data has a separate deletion control inside the corresponding iCloud or Cloud AI settings.
What if a cloud feature is unavailable?
Local writing, local analysis, privacy controls, export, and deletion keep working without the optional AI gateway. iCloud changes remain queued and retry when the private CloudKit service is available.
Safety
MindPrint describes changes in language. It does not diagnose a condition, provide therapy, or operate as an emergency service. If you may be in immediate danger, contact local emergency services or a qualified professional in your location.